Ozow.ME
- Why am I getting a Biometrics Cancelled error?
- How do I pay someone using my Ozow pocket ?
- How do I withdraw money from my Ozow pocket via a Pick n Pay Till point ?
- How do I withdraw money from my Ozow pocket via Cash Express ATM ?
- How do I withdraw funds from my Ozow.Me pocket ?
- Why was my top up unsuccessful ?
Ozow.ME Airtime
- Which networks can I buy from?
- How do I pay for airtime, data, electricity?
- Can I get refunded after airtime/data/electricity has been purchased?
- How long does it take for the airtime top up to be received?
- What is airtime top up?
- Do we charge service fee?
Ozow.ME Electricity
- See below the list of municipalities we currently do not supply electricity too:
- Are there any purchase limits?
- I’ve lost my token, what do I do?
- Why doesn’t my token load?
- Can I get a refund if I buy the wrong amount of electricity or enter the wrong meter number?
- Can an electricity token be reversed?
Ozow.ME Lotto
- Is there a time period in which to claim prizes?
- Are the balls and draw machines tested?
- Are the draws conducted live?
- How do I claim the LOTTO Plus1 and / or LOTTO Plus 2 Prize?
- What is the difference between an estimated and guaranteed Jackpot prize?
- How do Rollovers of Jackpots work?